AI

Can AI agents help your business?

August 28, 2025

AI agents are going to change how businesses operate, automating repetitive tasks, personalising customer interactions, and enabling intelligent growth. Here’s how…

1. Cut out repetitive work

AI agents can take over time-consuming tasks like answering emails, scheduling, or data entry, freeing you to focus on more productive tasks.

Action Plan

  • List repetitive tasks your team does daily

  • Identify which tasks could be automated or eliminated

  • Work with an expert to design a simple AI tool for one task

2. Make customers feel even more valued

AI agents use data to offer personalised experiences, like suggesting services based on past interactions, building stronger customer connections. These capabilities were previously limited to enterprise organisations with large digital budgets!

Action Plan

  • Review customer interactions to spot opportunities for personalisation

  • Find a digital partner to create AI-driven customer experiences

  • Ensure GDPR-compliant data use

What do you need to power an agent?

AI agents need well-organised data to shine. Using protocols like MCP (Model Context Protocol), which helps to structure internal data for secure and efficient AI use, your business can enable agents to deliver tailored services or predict needs across platforms.

Action Plan

  • List key data sources (e.g., customer records, sales data).

  • Work with experts to organise data using MCP for AI compatibility.

  • Define your brand’s AI tone to guide agent interactions.

Conclusion

AI agents can help small businesses save time, connect with customers, and grow smarter. We build custom AI agents to fit your needs. Ready to start? Book a free consultation today.